What’s the problem with too much funding?
With the influx of seed money, much has been written about the fact that start-ups that are taking far more funding than they need. For example, check out Fred Wilson’s post where he compares funding a start-up to walking up a flight of stairs. When building a company, it’s smarter to hit each step on […]
Community building: How to give up control without losing control
A community can make or break a marketplace. I owe much of the success of my former company, AbeBooks, to the passionate community of book lovers that came to our site. Considering more than 1/3 of Version One’s portfolio are marketplaces, I appreciate just how much a strong community can be one of the most […]
3 lessons from a customer-obsessed company
Last week, I attended a fascinating talk about Customer Obsession given by Kim Rachmeler at version one’s portfolio company, Frontdesk. Kim spent 10 years at Amazon.com, where she served as VP of Worldwide Customer Service, CIO International, among several other critical roles. While it’s no secret that Amazon.com is a customer-centric company, Kim shared a […]
It’s not easy to sell into an industry being disrupted
Looking to sell into an industry that’s currently undergoing disruption? At first glance, it sounds like a great idea. After all, companies getting disrupted are experiencing some very real challenges and pain points; they need to adapt quickly and could be looking for that silver bullet to save them. During my time at AbeBooks, I […]
Talent, hard work and luck
“Hard work plus luck is what gets you a jet instead of just a BMW.” (Nassim Taleb, The Black Swan) Start-up success typically boils down to three elements: hard work, talent, and luck. Yet when we dissect the successes and failures of other start-ups, we tend to focus on the hard work and talent of […]