Image via CrunchBase As the iPhone 4 antenna problem is slowly spiraling out of control (some people even start discussing a recall) I thought it would be a good time to review a few key points how to react to (serious) product problems as a company. I learned my share…

There has been a lot of chatter about platforms as of late and their moves have mostly been to the detriment of platform developers (Facebook forcing Zynga to use their credit system; Twitter banning third-party apps from inserting in-stream ads or Apple changing their developer agreement to ban use of…