Three rules for VC-entrepreneur engagement

Recently, someone asked me about my principles for engaging with my portfolio entrepreneurs. The question was a good trigger to think about what drives my interactions with entrepreneurs and how my relationships have evolved over time. Three guiding principles provide the foundation for all my communications and engagement with entrepreneurs: 1. Listen and ask questions […]

The most important lesson learned in early-stage investing

Sean Silcoff had a thoughtful article in Saturday’s Globe & Mail on my path from entrepreneur to investor. It is a well-written piece with many great quotes and anecdotes and included the most important lesson about early-stage investing that I learned over the past 8 years: “If the fail rate of our companies is not high enough, it’s […]

Entrepreneur-investor relationships

The relationship between entrepreneurs and investors is never an easy one – like in a marriage, you have to work every day on making it better and more productive for both sides. So it put a real smile on my face when I got this email from an entrepreneur this morning whose company we just […]

The investor’s role in a founder’s three key priorities

It’s often said that a CEO should focus on three key things: Do I have the right people on the team? Are those people working on the right thing? And is there enough cash in the bank to keep the lights on? The right investor should help a founder with all three of those questions: […]

Investors need to actually use their portfolio products

PayPal President David Marcus recently stirred up the hornet’s nest with a memo scolding employees for not installing and using the PayPal app. In part, the email read: “Everyone at PayPal should use our products where available. That’s the only way we can make them better, and better.” (you can read the complete text of […]